Terms and Conditions of Sale — Ruiti Keji Shop

Sales made through the website https://ruitikeji.com/ are considered mail-order sales (Art. 22 DPR 633/72) and therefore do not require a tax receipt (DPR 696/96).

1. Definitions

• Ruiti Keji Shop: the brand and website operated by WHATECH MOBILE CO., LIMITED for marketing the products.
• Buyer: the end consumer.
• Seller: WHATECH MOBILE CO., LIMITED, with registered office at RM 517 NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, KOWLOON, HONG KONG.

2. Contract Formation

The contract is concluded when the order is submitted online and subsequently confirmed via email or message.

3. Payment Methods

• Cash on Delivery
• Bank Transfer
• PayPal
• Credit/Debit Card

4. Delivery

Shipping is handled through national and international couriers. Delivery is guaranteed within 30 days unless otherwise communicated to the Buyer.

5. Shipping Costs

Shipping costs are clearly shown at checkout. For international shipments, any customs/duty charges are borne by the Buyer.

6. Product Availability

If an ordered product becomes unavailable, the Buyer will be promptly notified and may request a refund or replacement.

7. Liability

WHATECH MOBILE CO., LIMITED shall not be held liable for delays or issues caused by force majeure, couriers, or third-party service providers.

8. Legal Warranty

A 24-month legal warranty applies for lack of conformity. The Buyer must report the defect within 2 months from discovery.

9. Right of Withdrawal

The Buyer has 14 days from delivery to withdraw without providing a reason, by contacting info@ruitikeji.com. Return shipping costs are borne by the Buyer.

10. Product Exchange

Exchanges are possible within 14 days of delivery. Photo evidence is required. Return shipping costs are borne by the Buyer.

11. Personal Data

Personal data are processed in compliance with GDPR (Reg. EU 2016/679). See the Privacy Policy at ruitikeji.com/privacy-policy-2/.

12. Communications and Complaints

Email: info@ruitikeji.com

13. Governing Law

This agreement is governed by Italian law. For consumers resident in the EU, the mandatory consumer protection provisions of their country of residence apply. Jurisdiction lies with the Buyer’s place of residence (Consumer Code).

Contact

WHATECH MOBILE CO., LIMITED
RM 517 NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, KOWLOON, HONG KONG
Email: info@ruitikeji.com
Website: ruitikeji.com